PureBox
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Terms of Service

Last updated: April 20, 2026

**Operator.** PureBox is an independent software project operated by Shaked Ilan, an individual acting as a sole proprietor (not a registered company, corporation, or LLC) based in Israel ("PureBox," "Operator," "we," "us," or "our"). You acknowledge that PureBox is operated by a single individual, that the Service is provided on a best-effort basis without any service-level commitment, guaranteed support, staffing, escalation path, or business-continuity guarantee, and that the Operator has no employees, agents, or affiliates. The sole contact address for all legal, billing, privacy, support, security, and DMCA matters is support@pureboxai.com; postal notices (where strictly required by law) may be sent to 1985 Del Amo Blvd, #C0050, Torrance, California (CA) 90501.

These Terms of Service ("Terms") are a binding agreement between you and the Operator governing your access to and use of the PureBox website, applications, inbox-cleanup tools, AI-assisted features, subscriptions, APIs, documentation, and related services (collectively, the "Service"). **IMPORTANT.** These Terms contain an agreement to arbitrate, a class-action waiver, a jury-trial waiver, a limitation of liability, a short claim-filing period, and a right for us to suspend, modify, or shut down the Service at any time without notice or liability. Please read them carefully. By accessing, installing, signing up for, or using the Service, you accept these Terms. If you do not agree, do not use the Service. **Assumption of risk; solo-operator acknowledgement.** You expressly acknowledge and agree that (a) the Service is a personal project operated by an individual, (b) the Operator may pause, suspend, or permanently discontinue the Service at any time because of personal circumstances, health, travel, loss of third-party API access, cost changes, or any other reason or no reason, (c) the Operator is not required to maintain any minimum staffing, response time, or business continuity, and (d) you use the Service with full knowledge of those facts and at your own risk.

Eligibility and Authority

You may use the Service only if: - you are at least 18 years old or the age of legal majority where you live, whichever is greater; - you have full legal capacity to enter into these Terms; - you are not barred from using the Service under the laws of any jurisdiction that applies to you; - you are not located in, organized in, or ordinarily resident in a country or region subject to U.S., UK, EU, or UN sanctions or embargoes, and you are not on any applicable denied-party, restricted-party, or sanctions list; and - if you use the Service for or on behalf of an employer, client, or any other person or entity, you represent and warrant that you have full authority to bind that person or entity to these Terms, and "you" means both you individually and that person or entity. You are responsible for ensuring your use of the Service is lawful in every jurisdiction that applies to you and that your use does not violate any agreement you have with your employer, mailbox owner, or any other third party.

Changes to the Service and These Terms

We may modify these Terms or any part of the Service at any time in our sole discretion. When we make material changes, we will post the updated Terms, update the "Last Updated" date, and, where we consider it appropriate, provide notice through the Service, by email, or by other reasonable means. Updated Terms become effective when posted unless otherwise stated. If you continue to access or use the Service after changes take effect, you accept the updated Terms. If you do not agree to the updated Terms, your sole remedy is to stop using the Service and cancel any paid subscription. We may, at any time and in our sole discretion, add, remove, suspend, throttle, rate-limit, modify, replace, degrade, sunset, deprecate, geofence, restrict, or permanently discontinue any feature, integration, endpoint, AI model, tier, free tier, plan, promotion, pricing, trial, geographic availability, language, or the Service as a whole. **TO THE FULLEST EXTENT PERMITTED BY LAW, WE MAY SUSPEND, DISABLE, DELETE, OR PERMANENTLY SHUT DOWN ALL OR ANY PART OF THE SERVICE, OR YOUR ACCESS TO IT, AT ANY TIME, FOR ANY REASON OR NO REASON, WITH OR WITHOUT PRIOR NOTICE, AND WITHOUT ANY LIABILITY, REFUND, CREDIT, PRORATION, MIGRATION ASSISTANCE, DATA EXPORT, OR OTHER COMPENSATION TO YOU OR ANY THIRD PARTY.**

Accounts, Access, and Security

You are responsible for: - providing accurate, current, and complete information when you register and keeping it current; - safeguarding your login credentials, authentication factors, API keys, recovery codes, and connected third-party accounts; - all activity that occurs under your account, whether or not authorized by you; - promptly notifying us at the contact address below of any suspected unauthorized access, credential compromise, or misuse; and - compliance by anyone you allow to use your account or access your data through the Service. We may refuse registration, require additional verification (including email verification or identity checks), impose authentication requirements, limit session duration, block access from particular regions, devices, or networks, and suspend, restrict, or terminate access when we believe in good faith that an account, connection, or request creates legal, security, privacy, abuse, spam, fraud, billing, reputational, or operational risk to us, our users, our vendors, or the public.

What the Service Does and Does Not Do

PureBox is an AI-assisted inbox-management and Gmail-cleanup service. Depending on the features you enable, it may scan Gmail metadata and content, classify messages, generate summaries, suggest or apply labels, archive or trash messages, mark messages read, surface sender insights, enforce rules, and perform other mailbox actions that you authorize. The Service is **not**, and you agree not to rely on it as: - a backup, archiving, discovery, e-discovery, records-retention, or compliance solution; - a guaranteed spam filter, phishing filter, malware scanner, or security control; - a legal, tax, accounting, financial, investment, medical, employment, immigration, or professional advice tool; - an emergency-communications, life-safety, real-time, or mission-critical system; - a regulated service (including under HIPAA, PCI DSS, FERPA, GLBA, FINRA, or similar regimes), and you agree not to submit data that would subject us to such regulation unless we have signed a separate written agreement; - a substitute for your own judgment, review, or responsibility for your mailbox and communications.

Gmail Access and User Instructions

If you connect Gmail or any other third-party mailbox to PureBox, you authorize PureBox to access, read, analyze, label, modify, move, archive, mark as read, trash, and otherwise process Gmail data and metadata consistent with the OAuth scopes you grant and the features you choose to use. You are the "user" for purposes of Google's policies, and you are responsible for compliance with Google's Terms of Service, program policies, and any applicable workplace, educational, or administrator policies. You understand and agree that: - PureBox performs actions on your mailbox based on your authorizations, configurations, rules, and confirmations, including bulk, recurring, scheduled, automated, or background actions; - AI-, heuristic-, and rule-based suggestions and actions can be wrong, incomplete, stale, delayed, biased, unsuitable, or inappropriate for your circumstances; - you remain solely responsible for reviewing and approving actions that affect your mailbox, especially bulk, destructive, or high-impact actions, and for the outcomes of those actions; - reversibility (including the ability to restore a trashed or archived message) depends on Gmail behavior, Gmail retention timers, Google policies, mailbox state, timing, and systems we do not control; - PureBox is not responsible for Gmail outages, scope revocations, permission changes, Google policy or API changes, deleted or lost messages, mailbox-side conflicts, filter conflicts, sync delays, or any failure caused by third-party services; - you will not use the Service to access any mailbox you are not authorized to access, and you will immediately disconnect any mailbox for which you lose authorization; and - if you connect a mailbox you do not personally own (for example, a shared, employer, or client mailbox), you represent and warrant that you have all necessary rights, permissions, consents, and administrator approvals required by applicable law and by the mailbox owner. You may revoke Google access at any time through your Google account permissions page or by disconnecting Gmail inside the Service where that feature is available. Revocation may cause the Service to stop working for you in whole or in part, and we are not required to continue providing features that require the revoked access.

Subscriptions, Billing, Renewals, Trials, and Refunds

Certain features require a paid subscription. By purchasing a subscription, starting a trial, or otherwise providing a payment method, you agree that: - **Auto-renewal.** Subscriptions automatically renew for successive billing periods (monthly, annual, or as stated at checkout) at the then-current price until canceled in the manner we designate, and you authorize us and our payment providers to charge your payment method on each renewal without further action from you. - **Billing agent.** Payments are processed by Stripe or another authorized billing partner; PureBox does not itself process card data. You are also bound by those payment processors' terms and privacy notices. - **Authorization.** You authorize us and our billing providers to charge all amounts due, including the initial fee, renewals, applicable taxes, fees, surcharges, upgrades, overages, reactivations, usage-based fees, late fees, and related charges. - **Changes to pricing, plans, and limits.** Prices, plans, feature limits, trial terms, promotional offers, usage caps, rate limits, and other conditions may change at any time. Where notice is required by law, we will give the required notice (generally at least the period required by the applicable jurisdiction, and in any event a reasonable period) before a price increase takes effect for existing subscribers. Continued use of the Service after a change takes effect constitutes acceptance of the new price or terms. - **Trials and promotions.** Free trials, beta access, and promotional pricing are offered in our sole discretion, may be withdrawn or modified at any time, and automatically convert to paid subscriptions at the then-current price unless canceled before the trial ends in the manner we designate. - **Non-refundable.** Except where required by non-waivable applicable law or expressly stated otherwise at checkout, all payments, prepaid fees, subscription fees, usage charges, taxes, and other amounts are final and non-refundable. You will not be entitled to any refund, credit, prorated reimbursement, service credit, or other compensation for any unused time, unused features, account suspension, account termination, voluntary cancellation, dissatisfaction, feature change or removal, planned or unplanned downtime, maintenance, data loss, or shutdown or discontinuation of the Service. - **Cancellation.** You may cancel your subscription at any time through the billing portal or a cancellation method we designate. Cancellation stops future renewals but does not entitle you to any refund of amounts already paid and does not end the current billing term early. - **Billing disputes.** You must notify us of any billing error, unrecognized charge, or dispute in writing within sixty (60) days after the charge or statement date, or the charge becomes final and cannot be disputed to the fullest extent permitted by law. We may respond to chargebacks or disputes by suspending or terminating your account and disputing the chargeback with your issuer. - **Failed payments and chargebacks.** If your payment method is declined, reversed, charged back, disputed, or we reasonably suspect fraud, abuse, or violation of these Terms, we may immediately downgrade, suspend, rate-limit, or terminate your access, block reactivation, and require payment, fees, and collection costs before restoring service. - **Taxes.** You are responsible for all applicable sales, use, value-added, goods-and-services, and similar transaction taxes, other than taxes on our net income.

Acceptable Use

You may not, and may not permit, encourage, or enable anyone else to: - use the Service in violation of any law, regulation, court order, sanctions regime, export-control rule, or third-party right; - access, store, analyze, or act on data, mailboxes, or accounts you do not own or do not have express authority to use; - use the Service to process Protected Health Information, cardholder data, Social Security numbers, government identification numbers, children's data, biometric identifiers, genetic data, credentials or authentication secrets, classified information, or other sensitive categories that require a special legal regime we have not agreed to in writing; - attempt to reverse engineer, decompile, disassemble, scrape, crawl, probe, benchmark, fine-tune, distill, clone, copy, extract training data from, or otherwise derive the source code, weights, prompts, embeddings, or architecture of the Service or any underlying models, except where applicable law expressly forbids this restriction; - interfere with or disrupt the integrity, availability, security, or normal operation of the Service, or attempt to bypass quotas, rate limits, feature gates, access controls, paywalls, or technical restrictions; - upload or transmit malware, malicious scripts, worms, time bombs, or harmful, deceptive, or abusive data or content; - use the Service for spam, bulk-unsolicited messaging, phishing, harassment, threats, stalking, unauthorized surveillance, credential stuffing, account takeover, deceptive practices, or wire-fraud enablement; - use the Service to impersonate another person or entity, or to misrepresent your affiliation with any person or entity; - resell, sublicense, lease, rent, time-share, white-label, syndicate, or provide the Service to third parties without our prior written approval; - use automated means, bots, headless browsers, or scripts to access, overload, or bypass the Service, except as expressly permitted by an official PureBox API; - use the Service to create, train, fine-tune, benchmark, or evaluate a competing product, model, or service, or to build a dataset for such a purpose; or - remove, obscure, alter, or falsify any proprietary notices in or about the Service. We may investigate suspected violations, cooperate with law enforcement, and take any action we consider appropriate, including content removal, throttling, suspension, termination, referral to authorities, and legal action, without notice and without liability to you.

AI Features, Automation, and No Professional Advice

The Service uses AI, machine-learning, heuristic, rule-based, and automated systems, including third-party AI providers, to sort, summarize, score, classify, rank, suggest, and perform mailbox actions. Outputs may be inaccurate, biased, incomplete, stale, fabricated ("hallucinated"), inappropriate, or offensive. You are solely responsible for evaluating whether any suggestion, classification, draft, or action is appropriate for your needs and for supervising destructive or high-impact actions. The Service is not a substitute for qualified professional judgment. PureBox does not provide legal, tax, accounting, employment, medical, financial, immigration, compliance, cybersecurity, or other professional advice, and you must not rely on the Service as the sole basis for any business, legal, safety, medical, financial, or regulatory decision. Any reliance on Service outputs is at your own risk.

Your Data and Limited License to Us

As between you and PureBox, you retain ownership of the content you submit to the Service, including Gmail content accessed on your behalf ("Your Data"), subject to the rights you grant in these Terms. You grant PureBox a worldwide, non-exclusive, royalty-free, sublicensable (to our subprocessors and AI providers acting on our behalf), transferable license to host, copy, transmit, cache, route, store, access, scan, parse, tokenize, embed, index, encrypt, decrypt, translate, display, adapt, modify, create derivative works from, and otherwise process Your Data as necessary to: - provide, operate, maintain, support, secure, and improve the Service; - perform mailbox actions and generate outputs you authorize; - apply AI and automated processing to generate suggestions, classifications, summaries, and other outputs; - maintain quality, reliability, troubleshooting, diagnostics, logging, fraud detection, abuse prevention, and security; - enforce these Terms, our policies, and applicable law; - comply with legal obligations, lawful requests, and requests from service providers; and - generate aggregated or de-identified analytics, statistics, metrics, benchmarks, model-evaluation signals, operational insights, and product-improvement materials that do not identify you as an individual. We do not use the content of your emails to train general-purpose, third-party, or foundation AI models. We may use aggregated or de-identified signals derived from the Service to improve our own classification rules, heuristics, evaluation datasets, and product quality. You represent and warrant that: you own or have all rights, consents, permissions, and authority necessary to grant the license above and to submit Your Data to the Service; Your Data does not violate these Terms or any law or third-party right; and your use of the Service with Your Data will not create any obligation on us under any regulatory regime (such as HIPAA, PCI DSS, FERPA, GLBA, or similar) that we have not expressly agreed to in writing.

Feedback

If you submit any idea, suggestion, comment, feature request, bug report, benchmark, testimonial, or other feedback about the Service ("Feedback"), you grant us a perpetual, irrevocable, worldwide, sublicensable, transferable, fully paid-up, royalty-free license to use, reproduce, modify, publish, distribute, commercialize, and otherwise exploit the Feedback for any purpose, without restriction, attribution, compensation, or further obligation to you. You waive any moral rights to the extent permitted by law.

Intellectual Property

The Service, including software, workflows, classification rules, prompts, model configurations, design, user interface, workflows, documentation, training materials, trademarks, logos, domain names, and all related intellectual property rights, is owned by PureBox or its licensors and is protected by U.S. and international laws. "PureBox" and the PureBox logo are our trademarks. Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your personal or internal business use. All rights not expressly granted are reserved.

Third-Party Services and Dependencies

The Service depends on third-party services, infrastructure, and subprocessors, including Google, Stripe, Supabase, Microsoft Azure, AI model providers, CDN and edge-network vendors, observability vendors, email-delivery vendors, and others. Your use of those third-party services is governed by their own terms and privacy policies, and you are responsible for compliance with them. **PureBox is not responsible or liable for any third-party act, omission, outage, policy change, pricing change, data-handling practice, breach, deprecation, feature removal, or failure, even if foreseeable.**

Suspension, Termination, and Effects

We may suspend, throttle, rate-limit, restrict, delete, or terminate your account, your access to the Service, specific features, or the Service as a whole, immediately, with or without notice, if: - you violate these Terms or applicable law, or we reasonably suspect that you have; - your use creates security, availability, privacy, legal, reputational, billing, tax, sanctions, fraud, abuse, third-party, or operational risk; - a vendor, law-enforcement agency, regulator, court, or other lawful authority requires or requests it; - your account or a connected mailbox is inactive for an extended period (including free accounts, trial accounts, or disconnected Gmail accounts); - your payment method fails, a charge is disputed or reversed, or we reasonably suspect fraud or abuse; or - we discontinue or sunset the Service, a feature, a plan, a region, or an integration. **TO THE FULLEST EXTENT PERMITTED BY LAW, WE MAY ALSO SUSPEND, RESTRICT, TERMINATE, OR DELETE YOUR ACCOUNT, AND MAY SHUT DOWN, SUNSET, OR DISCONTINUE THE SERVICE OR ANY PART OF IT, AT ANY TIME, FOR ANY REASON OR NO REASON, WITH OR WITHOUT PRIOR NOTICE, AND WITHOUT LIABILITY OR OBLIGATION TO YOU.** Upon suspension or termination: - your right to access and use the Service ends immediately; - some or all of Your Data may become inaccessible, may be deleted on our timeline, or may be retained as described below, and we have no obligation to provide export tools, data migration, grace periods, or access to Your Data after termination; - except where required by non-waivable law, you will not be entitled to any refund, credit, prorated reimbursement, service credit, damages, or other compensation of any kind as a result of suspension, termination, deletion, feature removal, planned or unplanned downtime, data loss, or shutdown; - we may retain records, logs, backups, de-identified signals, and other materials as permitted or required for billing, tax, legal, security, fraud-prevention, backup, enforcement, dispute-resolution, or audit purposes; and - sections intended by their nature to survive will survive, including Sections 6 (billing obligations incurred before termination), 7, 9, 10, 11, 13, 14, 15, 16, 17, 18, 19, 20, 22, and 23.

Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE, INCLUDING ALL CONTENT, OUTPUTS, SUGGESTIONS, CLASSIFICATIONS, SUMMARIES, DRAFTS, AND MAILBOX ACTIONS, IS PROVIDED "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. WITHOUT LIMITING THE FOREGOING, PUREBOX AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, LICENSORS, SUCCESSORS, AND ASSIGNS DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, SYSTEM INTEGRATION, FREEDOM FROM DEFECTS OR VIRUSES, SECURITY, RELIABILITY, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, TIMELY, SECURE, ACCURATE, COMPLETE, OR FIT FOR YOUR PURPOSE, OR THAT IT WILL PREVENT MISCLASSIFICATION, DELAYED ACTIONS, MISSED EMAILS, DATA LOSS, UNWANTED MAILBOX ACTIONS, AI HALLUCINATIONS, SECURITY BREACHES, OR THIRD-PARTY FAILURES. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. Some jurisdictions do not allow the exclusion of certain warranties. In those jurisdictions, our disclaimers apply only to the maximum extent permitted.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW: - PUREBOX AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, SUPPLIERS, AND SUCCESSORS (THE "PUREBOX PARTIES") WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST GOODWILL, LOST DATA, LOST EMAILS, LOST OPPORTUNITIES, BUSINESS INTERRUPTION, COST OF SUBSTITUTE SERVICES, OR PERSONAL, EMOTIONAL, OR REPUTATIONAL HARM, HOWEVER CAUSED AND UNDER ANY LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; - THE PUREBOX PARTIES WILL NOT BE LIABLE FOR CLAIMS ARISING FROM OR RELATING TO THIRD-PARTY SERVICES OR INFRASTRUCTURE (INCLUDING GOOGLE, STRIPE, SUPABASE, MICROSOFT AZURE, AI MODEL PROVIDERS, AND NETWORK PROVIDERS), GOOGLE ACCOUNT OR PERMISSION ISSUES, BILLING-PROCESSOR ERRORS, AI OUTPUT ERRORS OR HALLUCINATIONS, MISSED, DELAYED, OR DELETED EMAILS, MISCLASSIFICATION, MAILBOX-STATE CONFLICTS, USER ERROR, UNAUTHORIZED ACCOUNT ACCESS RESULTING FROM YOUR FAILURE TO SECURE CREDENTIALS, OR EVENTS BEYOND OUR REASONABLE CONTROL; AND - THE PUREBOX PARTIES' TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, WHETHER IN CONTRACT, TORT, STATUTE, OR OTHERWISE, WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU ACTUALLY PAID TO PUREBOX FOR THE SERVICE IN THE SIX (6) MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $100. THESE LIMITATIONS APPLY REGARDLESS OF THE FORM OF ACTION AND EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE JURISDICTIONS, THE LIMITATIONS APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY LAW. IF YOU ARE A NEW JERSEY USER, THE DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY ABOVE ARE INTENDED TO BE ONLY AS BROAD AS PERMITTED BY NEW JERSEY LAW; IF ANY PORTION IS HELD INVALID, THE REMAINDER WILL CONTINUE TO APPLY. IF YOU ARE DISSATISFIED WITH THE SERVICE OR WITH THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO STOP USING THE SERVICE AND CANCEL YOUR SUBSCRIPTION.

Indemnification

You will defend, indemnify, and hold harmless the PureBox Parties from and against any and all third-party claims, demands, actions, proceedings, investigations, damages, judgments, settlements, losses, liabilities, fines, penalties, costs, and expenses, including reasonable attorneys' fees and investigation costs, arising out of or related to: - your use or misuse of the Service; - Your Data, your mailbox contents, and the instructions, rules, or configurations you provide; - your connection of any mailbox you do not own or are not authorized to connect; - your violation of these Terms, any law, regulation, sanctions regime, or third-party right (including intellectual property, privacy, or publicity rights); or - any dispute between you and any other user, mailbox owner, employer, customer, regulator, payment provider, or third party relating to the Service. We may assume exclusive control of the defense and settlement of any matter subject to indemnification, at your expense. You will cooperate with us in the defense of any such claim. You may not settle any matter without our prior written consent if the settlement imposes any obligation or admission on any PureBox Party. If you are a California resident, you waive California Civil Code Section 1542, which says: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party." If you are a resident of another jurisdiction, you waive any comparable statute, rule, or doctrine.

Time Limit for Claims

TO THE FULLEST EXTENT PERMITTED BY LAW, ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS MUST BE FILED WITHIN ONE (1) YEAR AFTER THE CLAIM OR CAUSE OF ACTION FIRST AROSE, OR IT IS PERMANENTLY BARRED. This limit does not apply where non-waivable law requires a longer period.

Dispute Resolution; Arbitration; Class-Action Waiver

**PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.** ### A. Informal Resolution First Before either party files a claim, the claiming party must send a written Notice of Dispute to the other describing the nature of the dispute, the claimant's contact information, and the specific relief requested. Notices to PureBox must be sent by email to support@pureboxai.com, and (if postal notice is required by law) by postal mail to 1985 Del Amo Blvd, #C0050, Torrance, California (CA) 90501, addressed to Shaked Ilan, Operator of PureBox. The parties will attempt in good faith to resolve the dispute informally for at least sixty (60) days after the Notice of Dispute is received. Filing any arbitration or court action before completion of this informal process is a breach of these Terms, and any statute of limitations will be tolled during the informal period. ### B. Binding Arbitration Except for (i) disputes that qualify for small-claims court and proceed there on an individual basis, (ii) claims seeking injunctive or other equitable relief for actual or threatened infringement, misappropriation, or unauthorized use of intellectual property or unauthorized access to the Service, and (iii) reports to, proceedings before, or relief sought through a government agency as permitted by law, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by final and binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, as modified by this Section. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement. The arbitration will be conducted by a single arbitrator. Unless the parties agree otherwise, the seat of arbitration will be Israel, and the arbitration will be conducted in English. The arbitrator, not any court or agency, has exclusive authority to resolve all disputes concerning the interpretation, applicability, enforceability, or formation of this arbitration agreement, except that a court may decide whether a claim falls within the small-claims or IP-injunction exception above. ### C. No Class Actions; Jury-Trial Waiver; No Consolidation TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND PUREBOX AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, COLLECTIVE, MASS, REPRESENTATIVE, OR PRIVATE-ATTORNEY-GENERAL ACTION. The arbitrator may not consolidate more than one person's or party's claims, may not preside over any form of class or representative proceeding, and may award relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief necessitated by that party's individual claim, except public injunctive relief where required by law. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND PUREBOX WAIVE ANY RIGHT TO A TRIAL BY JURY in any court proceeding that is not subject to arbitration. ### D. Opt-Out You may opt out of this arbitration agreement and class-action waiver by sending written notice to the Notice Address above within thirty (30) days after first accepting these Terms. The notice must include your full name, account email, mailing address, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other provision of these Terms. ### E. If Arbitration Is Unenforceable If the arbitration agreement in this Section is found unenforceable for a particular dispute, that dispute will be resolved exclusively in the courts of general jurisdiction located in Israel, and each party consents to personal jurisdiction and venue there, except where non-waivable consumer-protection law requires a different forum. If the class-action waiver is held unenforceable as to a particular claim for relief, only that claim will be severed and may proceed in court on a class basis; all other claims will remain subject to individual arbitration. ### F. Changes to This Section If we make any future material change to this Section 18 (other than a change to the Notice Address), you may reject the change by sending written notice to the Notice Address within thirty (30) days of the change, in which case disputes between you and us will be resolved under the version of Section 18 in effect immediately before the change.

Governing Law

These Terms, and any non-contractual obligations arising out of or in connection with them or the Service, are governed by the laws of Israel, without regard to conflict-of-laws principles, except to the extent preempted or overridden by non-waivable consumer-protection or other applicable law. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Export Controls, Sanctions, and Anti-Corruption

You may not access, export, re-export, transfer, or use the Service in violation of any applicable export-control, sanctions, or trade law, including U.S. Export Administration Regulations and sanctions administered by the U.S. Treasury Department's Office of Foreign Assets Control, and equivalent laws in other jurisdictions. You represent and warrant that you are not located in, organized in, or ordinarily resident in a country or region subject to a comprehensive U.S. embargo, are not on any applicable denied-party, sanctions, or restricted-party list, and will not use the Service in connection with any prohibited end-use (including weapons of mass destruction, military intelligence, or prohibited cryptographic activities). You will comply with all applicable anti-bribery and anti-corruption laws.

Assignment

You may not assign or transfer these Terms or your rights under them, by operation of law or otherwise, without our prior written consent, and any unauthorized assignment is void. We may assign or transfer these Terms, in whole or in part, at any time, with or without notice, including in connection with a merger, acquisition, asset sale, financing, reorganization, change of control, bankruptcy, or similar transaction.

Electronic Communications and Notices

You consent to receive communications from us in electronic form, including through the Service, by email, or by other electronic means, and agree that all notices, disclosures, agreements, and other communications that we provide to you electronically satisfy any legal requirement that they be in writing. We may send you transactional, security, billing, administrative, and other service-related communications, and you may not opt out of those. You may opt out of optional marketing communications using the methods provided in those communications. Notices to PureBox under these Terms must be sent in writing to the Notice Address in Section 18.

Force Majeure

No PureBox Party will be liable for any delay, suspension, failure, or unavailability caused by events or conditions beyond our reasonable control, including acts of God, natural disasters, pandemics, epidemics, public-health emergencies, war, terrorism, insurrection, civil unrest, government action, sanctions, export restrictions, strikes or labor disputes, power or telecommunications outages, internet or cloud-provider failures, third-party API outages, AI-provider outages, cyberattacks, denial-of-service attacks, security incidents, supply-chain disruptions, or any other force majeure event.

Beta, Experimental, and Preview Features

From time to time, we may make beta, alpha, preview, experimental, "labs," or other pre-release features or services ("Beta Features") available to you. Beta Features are provided for evaluation, may be changed or discontinued at any time without notice, may be subject to additional terms, and are provided "AS IS," without any warranty, service level, or support commitment. Beta Features are excluded from any uptime or service-level representation. Your use of Beta Features is at your sole risk, and the limitation of liability in Section 15 applies fully to Beta Features.

Rate Limits, Fair Use, and Quotas

We may impose, modify, or enforce quotas, rate limits, batch sizes, concurrency limits, scan caps, retention caps, usage caps, fair-use thresholds, and other operational limits, whether or not publicly documented, at any time in our sole discretion, including for free, trial, and paid tiers. Exceeding limits may result in throttling, temporary suspension, degradation, feature gating, upgrade requirements, or termination. We are not required to provide advance notice of limit changes.

Copyright Complaints (DMCA) and IP Infringement

If you believe that material available through the Service infringes your copyright, you may submit a notice under the U.S. Digital Millennium Copyright Act ("DMCA") to our designated agent, Shaked Ilan, at support@pureboxai.com (postal mail: 1985 Del Amo Blvd, #C0050, Torrance, California (CA) 90501). Your notice must include all information required by 17 U.S.C. § 512(c)(3). We will respond to notices that comply with the DMCA and may terminate accounts of repeat infringers in appropriate circumstances. Misrepresentations in a DMCA notice may subject you to liability.

Security Research and Responsible Disclosure

We welcome good-faith security research. If you believe you have discovered a security vulnerability in the Service, please report it to support@pureboxai.com (subject line: "Security") and allow us a reasonable period to investigate and remediate before any public disclosure. You must not (i) access, modify, or delete data that does not belong to you; (ii) perform denial-of-service or load-testing attacks; (iii) exploit a vulnerability beyond what is strictly necessary to demonstrate it; or (iv) violate any law or third-party right. We do not offer a paid bug-bounty program unless separately announced. Unauthorized testing is prohibited under Section 7.

Relationship of the Parties

These Terms do not create any agency, partnership, joint venture, fiduciary, franchise, employment, or similar relationship between you and any PureBox Party. Neither party has authority to bind the other.

Severability, No Waiver, Headings, and Entire Agreement

If any provision of these Terms is found illegal, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain in full force and effect. Our failure or delay in enforcing any provision is not a waiver of any right, and no waiver is effective unless in a writing signed by an authorized representative. Headings are for convenience only and do not affect interpretation. These Terms, together with any policies or supplemental terms we incorporate by reference (including the Privacy Policy), constitute the entire agreement between you and PureBox regarding the Service and supersede all prior or contemporaneous agreements, communications, and understandings on that subject.

Contact Information

For questions about these Terms or to send legal, billing, privacy, support, security, or DMCA notices, contact the Operator: Shaked Ilan, Operator of PureBox support@pureboxai.com 1985 Del Amo Blvd, #C0050, Torrance, California (CA) 90501